mercon88Privacy Policy

This page describes what we collect when you use mercon88 and how we keep that data protected. We at mercon88 take your privacy seriously and comply with data-protection laws in the jurisdictions where we operate. When you register, deposit, place wagers, or interact with our platform, we collect personal information necessary to verify your identity, process payments, and deliver our service.

We do not sell your data to marketers or advertisers. We share your information only with payment processors, compliance partners, and law-enforcement agencies when legally required. This policy explains what data we collect, how we use it, how long we keep it, and what rights you have over your information.

If you have questions about our privacy practices or wish to exercise your data rights, contact our support team. We respond to data-access requests within 30 days.

What Data We Collect on mercon88

Account Registration Information

When you open a mercon88 account, we collect your full name, date of birth, email address, phone number, and residential address. We use this information to verify your identity, comply with anti-money-laundering regulations, and contact you about your account. We do not share this data with third parties except as required by law or to process your requests.

Identity Verification Documents

During Know-Your-Customer (KYC) verification, we collect copies of your government-issued ID (passport, national ID, or driver's license) and proof of address (utility bill, bank statement, or rental agreement). We store these documents securely and use them only to verify your identity and comply with regulatory obligations. We do not use your ID for any other purpose.

Payment and Transaction Data

We collect information about your deposits and withdrawals: the payment method used (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer to mobile banking, local payment, online payment, e-wallet), the amount, the date, and the transaction status. We retain this data for accounting, fraud detection, and regulatory compliance. We do not store your full payment-card numbers or e-wallet credentials; payment processors handle that data directly.

Betting and Gaming Activity

We collect data about your wagers, game play, and account activity: which matches you bet on (Liga 1, Piala AFF, Champions League, esports), your stake amounts, odds, outcomes, and timestamps. We use this data to settle bets, detect fraud, and improve our service. We retain betting history for at least 7 years to comply with financial regulations.

Device and Usage Information

We collect technical data about how you access mercon88: your IP address, browser type, operating system, device type, and pages visited. We use cookies and similar tracking technologies to remember your login, personalize your experience, and analyze platform usage. You can disable cookies in your browser settings, though some features may not work properly.

We at mercon88 collect only the data necessary to operate our platform, verify your identity, and comply with law. We do not collect data for marketing or profiling beyond what is essential.

How We Use and Protect Your Data

Data Use and Sharing

We use your data to operate mercon88, verify your identity, process payments, settle bets, detect fraud, and comply with legal obligations. We share your data with:

• Payment processors: To process your deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and banks.
• Compliance partners: To verify your identity and screen for sanctions or money-laundering risks.
• Law enforcement: When legally required by court order, subpoena, or regulatory request.
• Service providers: Cloud hosting, email, and customer-support platforms that help us operate mercon88.

We do not sell your data to advertisers, data brokers, or marketing companies. We do not use your data to profile you for targeted advertising outside mercon88.

Data Security and Storage

We encrypt all data in transit (HTTPS) and at rest (database encryption). Our servers are located in secure data centers with access controls, firewalls, and intrusion detection. We conduct regular security audits and penetration testing. Our servers may sit outside your jurisdiction; by using mercon88, you consent to data transfer across borders where necessary to operate our service.

We retain your data for as long as your account is active, plus 7 years for financial records (to comply with anti-money-laundering regulations). After that period, we delete or anonymize your data unless we are legally required to retain it.

Your Rights on mercon88

You have the right to access, correct, or delete your personal data. To exercise these rights, log into your mercon88 account and use the account-settings menu, or contact our support team. We will respond to your request within 30 days. You also have the right to object to certain data processing or request that we restrict how we use your data.

If you believe we have mishandled your data or violated your privacy rights, you may file a complaint with your local data-protection authority. We will cooperate with any investigation.

Cookies and Tracking

We use cookies to remember your login, store your preferences, and analyze how you use mercon88. Cookies are small text files stored on your device. You can disable cookies in your browser settings, but some features (like staying logged in) may not work. We also use analytics tools to track page views, click patterns, and user flow—this helps us improve our platform.

Third-Party Links and Services

mercon88 may link to external websites (payment providers, sports data sources, game studios). We are not responsible for the privacy practices of those sites. We recommend reviewing their privacy policies before sharing your data with them.

Policy Updates

We may update this privacy policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or by posting a notice on mercon88. Your continued use of our platform after changes are posted constitutes acceptance of the updated policy.

Contact mercon88

If you have questions about our privacy practices, wish to access your data, or want to report a privacy concern, contact our support team via live chat, email, or phone. We respond to privacy inquiries within 5 business days. Our support team operates in English and Indonesian and is available during business hours.